When you rent a car in Saudi Arabia you will receive a text message with a code to confirm your contract. That is Tajeer, the unified electronic rental contract run under the Transport General Authority. Knowing how it works helps you rent with confidence.
What Tajeer is
Tajeer is the official portal where licensed rental companies issue a standard electronic contract for every rental. The Transport General Authority made it mandatory for rental companies in phases from 2021. The contract records the car, the renter, any authorised drivers, the dates and the car's condition.
The verification code
At pickup, the renter, and any extra driver, receives a verification code on the mobile number registered in Absher. Entering the code signs the contract electronically, so there is no need to print it. Make sure your Absher number is current before you rent.
What it means for you
- A clear record: the contract shows the period, the car and its condition at pickup, so both sides have the same reference.
- Fines: the car is linked to you during the contract, so traffic violations in that period are recorded under your ID. See how to check traffic fines.
- Authorised drivers only: extra drivers must be added to the contract and confirm with their own code. See adding an extra driver.
- Licensed companies: a legal rental always has a Tajeer contract. It is one of the first things to check; see how to choose a car rental company.
Extending, returning early or late
- Extensions are made by the rental company before the contract ends, so ask for the extension in time: in your account or by calling 920019913.
- Early return: the contract is closed and the price follows the early return terms of your rental.
- Late return: extra charges keep adding until the car is returned, so do not let the contract run out.
- Return to another branch follows the contract terms; with Sajil the fee between cities is shown before you confirm. See one-way car rental.
Damage and the car's condition
The car's technical condition is recorded in the contract. Inspect the car carefully at pickup so every existing mark is recorded; our pickup and return checklist helps.
Frequently asked questions
Why did I receive a code when renting a car?
It is the Tajeer verification code. Entering it signs your electronic rental contract.
Do I need to print the rental contract?
No. Tajeer contracts are signed electronically.
Who can extend a Tajeer contract?
The rental company extends it, before the contract ends. Ask Sajil for an extension in good time.
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