Renting a car is easy, but first-timers often pay more or get stressed because of small, avoidable mistakes. Here are the twelve we see most often, and the simple fix for each.
Before you book
1. Choosing the plan by habit. Renting day by day for two weeks costs more than a weekly plan. Compare plans in daily, weekly or monthly rental.
2. Picking a car that is too big, or too small. A 7-seater for one person wastes fuel; a small sedan for a family trip is uncomfortable. See SUV or sedan.
3. Booking at the last minute in busy seasons. Eid, National Day, summer in Taif and winter weekends fill up. Book early.
4. Not checking your documents. Your ID or iqama and licence must be valid for the whole rental. See car rental requirements.
At pickup
5. Skipping the inspection. Walk around the car, photograph every side and make sure every scratch is written down. Use our pickup and return checklist.
6. Not noting the fuel and kilometres. Photograph the dashboard. Ask about the kilometre allowance; see mileage limits.
7. Letting someone else drive. Only drivers on the contract may drive. See adding an extra driver.
During the rental
8. Ignoring speed cameras. Fines are recorded under your ID through the electronic contract. See how to check traffic fines.
9. Taking the car to an outside garage. For any fault, call Sajil on 920019913 first. See what to do if a rental car breaks down.
10. Forgetting the return time. Late returns are charged. If you need more days, extend before the contract ends.
At return
11. Returning with less fuel. Refuel to the level you received and keep the receipt.
12. Leaving belongings behind. Check the glovebox, door pockets, under the seats and the boot before you hand over the keys.
Your first booking, step by step
Our guide how to book a rental car online walks you through the booking form, and you can create your account in a minute. Daily rental in Riyadh starts from SAR 87.
Frequently asked questions
What do I need for my first car rental?
A valid ID or iqama (or passport and visa for visitors), a valid driving licence, and a card to pay online.
Do I need a credit card?
No. You can pay with mada. See car rental without a credit card.
What is the most important thing at pickup?
Inspecting the car with the staff and making sure all existing marks are recorded.
Ready for the road?
Daily, weekly and monthly car rental from our branches across the Kingdom.
